Shipping policy

Processing time

In-stock orders ship within 48 hours (2 business days), Monday through Friday, excluding U.S. holidays. Orders placed after 3:00 p.m. ET, or on weekends or holidays, start processing the next business day.

Pre-order, custom, and made-to-order items ship on the timeline shown on their product page, not the 48-hour window.

Delivery time

Delivery times are estimates from the carrier and are shown at checkout before you pay. Typical transit after shipping is 2 to 5 business days within the U.S. and 3 to 6 business days to Canada. Carrier estimates are not guaranteed.

Shipping cost

Shipping is calculated at checkout from the carrier's rates, based on weight, size, and destination. You see the full cost before you pay. We do not offer free shipping.

Where we ship

We ship to the United States and Canada only. Canadian orders may be charged duties and taxes by the carrier at delivery. Those charges are the buyer's responsibility.

Carriers and tracking

We ship with USPS, UPS, and FedEx. You get a tracking number by email when your order ships.

Lost or stolen packages

Once the carrier marks a package delivered, TXC Designs is not responsible for loss or theft. If tracking shows delivered and you can't find it, contact the carrier and email us at support@txcdesigns.com within 48 hours. We'll help you file a claim.

Questions

support@txcdesigns.com · (239) 785-2793